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Our office hours are 9 am - 5 pm EST. We strive to respond to most emails within one business day. If you do not receive a response from us within this timeframe, please kindly check your spam or junk mail folder first!
Dear friend, please be patient as our team is doing everything possible to get back to you as quickly as we can. Please avoid sending multiple duplicate emails — this may inadvertently delay our overall response time and slow down the processing of your inquiry.
Our Customer Service Contact:
Email: solarisnew@outlook.com
24-Hour Response Commitment
Please refrain from sending duplicate queries, as this will only slow down the processing of your request. Our team will make every effort to reply to your valid inquiry within 24 hours. Primary Customer Service Email: solarisnew@outlook.com